Uber User Agreement
“To accept Uber`s argument that clicking on `DONE` after entering credit card information is enough to link an ignorant user to an arbitration agreement, this court would have to approve a race to the bottom – a free fight for all, where companies try to make contractual terms as opaque as possible, yet binding, as long as a user clicks a button,” the groups wrote. In simple terms, no! I have opposed any new modified Uber and Lyft agreements have sent my way over the past four years and I am still active on both platforms as a driver and as a passenger. Uber`s agreement makes it clear that an opt-out did not result in retaliation from Uber in the form of a deactivation. Hello: I sent the automated email to Uber so I could unsubscribe and here`s what I received. I found it really strange in what it was the automated response. Please read and advise. Here is my email: I opt for the arbitration agreement in its entirety. My name is Demetrios Eliades, the phone number connected to my account (262) 271-5264, and I live in Racine. And here`s an automated response: emails to [email protected] are only monitored for arbitration provision opt-outs by American drivers.
Do you need help with something else? Visit help.uber.com or open the app and go to the “HELP” screen. To opt out of Uber`s text messages, type the word “STOP” to 89203 using the mobile device that receives the messages. If you decide not to receive any more email updates from Uber, you can click on the “Cancel” link at the end of each email. To enter the contest, you must meet the entry criteria listed below. Please read these conditions of competition before entry to ensure that you understand and agree. If you do not agree with the terms of competition and would like to refuse the competition, please contact us via the Uber Driver app or on help.uber.com. They accept that the submission of a contribution to the competition constitutes an agreement on these conditions of competition. These competitive conditions constitute a binding legal agreement between you and Uber on competition. The terms “Terms of Use – Privacy Policy” are in a clickable field containing a hyperlink. By clicking on this hyperlink, the user will be redirected to a screen with two other links: one on Uber`s terms of use and the other to its privacy policy.
The user can view both documents by clicking on the corresponding link. The District Court found that the terms of use, including its arbitration decision, were enforceable because “the procedure by which the applicants established their accounts appropriately warned them that their signed act was also bound by Uber`s agreement.” In particular, the regional court found that the announcement on Uber`s registration screen that the creation of an account had linked the user to Uber`s terms of use was “significant enough to inform a reasonable user of the terms of the agreement.” As you can clearly see at the beginning of the second page of Uber`s agreement, he says, “You will not be subject to retaliation if you use your right to opt out of that arbitration decision.” If you have any questions about competition and current competitive conditions, please contact us via in-app support or via the help.uber.com website.